AUTHORISED PARTNERS
COMPANY
LEGAL
ADDITIONAL
HELP
From 24th September:
- All new support requests must be submitted via the BuildingPoint Help Centre
- The Viewpoint portal will no longer be monitored for new Jobpac cases
- Existing cases will continue to be resolved, and you’ll be notified if any cases are moved to the BuildingPoint Help Centre
What’s changing for your organisation:
- A designated Full access user from your organisation has been asked to confirm who should have access to the new Help Centre.
- Once confirmed, approved users will be able to log tickets
You will still be able to:
- Access past cases and knowledge base content in the Viewpoint portal
- Submit requests once access is confirmed by your organisation’s Full access contact
If you’re unsure who your Full access contact is and you would like to be considered for access, please fill in this form and we’ll get back to you.
Thank you for your support as we make this transition smoother and more secure for everyone.
Questions? Contact simona_riftin@buildingpoint.com.au
